📘 SMM99.com – Frequently Asked Questions (FAQ)
Smm99help@gmail.com
❓ 1. What is an SMM Panel?
Answer: An SMM (Social Media Marketing) Panel is an online platform where users can purchase social media services such as followers, likes, views, subscribers, and more for platforms like Instagram, YouTube, Facebook, Telegram, and TikTok.
---
❓ 2. What services does SMM99.com provide?
Answer: SMM99.com offers high-quality and fast social media marketing services including:
Instagram Followers & Likes
YouTube Views & Subscribers
Facebook Likes & Shares
Telegram Members & Views
TikTok Views & Likes
---
❓ 3. How do I place an order?
Answer:
1. Register on the website
2. Add funds to your account
3. Choose a service, paste your link, and place the order
---
❓ 4. How can I add funds?
Answer: You can add balance through UPI, Paytm, PhonePe, or supported payment gateways listed in the panel.
---
❓ 5. How long does delivery take?
Answer: Most orders start within 0–15 minutes. In some cases, it may take up to 24 hours depending on the service and traffic.
---
❓ 6. Do you offer refunds?
Answer: Refunds are only given for failed or non-delivered orders. The refunded amount is added back to your panel balance. No refunds are given to bank or UPI directly.
---
❓ 7. Can I use API to resell your services?
Answer: Yes, we support full API integration so you can resell our services through your own panel.
---
❓ 8. Is using your services safe for my account?
Answer: Yes, we use safe and tested APIs. However, we do not take responsibility for any misuse or violation of platform rules by the user.
---
❓ 9. How can I contact support?
Answer: You can reach us 24/7 via Live Chat, WhatsApp, or Telegram Support available on the website.